Ocean Oaks is committed to providing quality workmanship and excellent customer service.
Below are questions often asked by our customers. If you have additional questions, please contact us.
What’s your service policy?
The goal for all of our jobs is to provide you, our client, the best customer experience possible. How? Being friendly and courteous, keeping you part of the process with daily updates and excellent communication, doing things right the first time, and by respecting your property and your home. We recognize that we are guests, and will do our very best to make sure we are polite and considerate.
Do you have insurance?
Absolutely. Ocean Oaks Painting and Construction carries liability insurance. For more details, please contact us.
What do I do if I have a question before or during the project?
Our friendly and knowledgeable customer services reps are available to answer your questions at 904-903-1099 or by email at [email protected], whether it’s before, during or after the work you’ve contracted us to perform. We want you to be comfortable with the process, and be pleased with the outcome!
Do you have a warranty?
Yes. We have a two-year painting warranty, subject to some limitations and validity requirements. For a period of 24 months from the date of completion of the work described on the front of your contract, Ocean Oaks Painting and Construction will repair peeling, blistering, or chipping paint resulting from defective workmanship. For a list of limitations or to read our complete warranty and guarantee, please check your contract, then contact us at 904-903-1099 or [email protected].